When and how we collect and handle your personal data
When you visit our websites
- Visitor statistics
- We collect anonymous visitor data to better understand how our visitors interact with our web page.
When you download our content
We have made available white papers, customer cases, and other content on certain parts of our websites that you can download. To be able to download our content, we require your contact details, company name, your role, and additional information so that we can:
- Send you the requested content
- Add your email address to our company newsletter, to which you can unsubscribe at any time by clicking the unsubscribe link at the bottom of the emails.
- Follow up with you, directly, at a later stage
When you register for our events & webinars
To register for our events and webinars, we require your contact details. Apart from the necessary communications, such as event reminders, governed by the terms and conditions of the tools that we are using, we also collect your information to:
- Subscribe your email address to our company newsletter, to which you can unsubscribe at any time by clicking the unsubscribe link at the bottom of the emails.
- Subscribe your email address to notifications about upcoming events and/or webinars, to which you can unsubscribe at any time by clicking the unsubscribe link at the bottom of the emails.
- Be able to follow up with you directly, at a later stage.
Why we collect your data
City Network International AB collects and uses personal data for the following purposes:
- To personalize user experience
We use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We use the feedback you provide to improve our products and services.
- To deliver requested content
When a User requests to download our white papers, customer cases or other content we need your email address to deliver the content.
- To send marketing emails
To send Users information they agreed to receive about topics we think will be of interest to them.
- For direct communications
To be able to follow up directly with Users who have downloaded our content and/or participated in our events, to inform about, sell, and promote our products and services.
- For advertising purposes
By visiting our web sites third parties will place cookies on your browser for targeted advertising purposes. Our cookie declaration details which cookies we use and what they store.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users' personal data to others. We share generic aggregated demographic information, not linked to any personal data, regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We will share your information with these third parties for the limited purposes outlined above.
Sub-processors and countries your data will be sent to
City Network International AB uses certain sub-processors and subcontractors to provide you with our services and information connected to our services and company. A sub-processor is a third-party data processor engaged by us that provides our service with various functions. We make sure that there are formal agreements in place to keep your personal data safe. City Network is a global company, and your personal data may be transferred across international borders. When we send your data to countries with different levels of data protection laws we make sure they are transferred with an adequate protection level.
In light of the invalidation of Privacy Shield, and the subsequent lack of clear, legal, mechanisms to transfer your personal data to the U.S., and our inability to ensure that your data is transferred and processed with an adequate level of protection, we apply a warning to inform our attendees when international data transfers will occur.
We are using Demio to broadcast our webinars. Your personal data will be transferred and processed in the U.S. by a U.S compay (Demio) and its third party suppliers. This is how they will treat your personal data when you register for our webinars: https://demio.com/registration-terms-and-conditions
City Network Educational Services
As a user of our educational services, including academy.citycloud.com, your personal data is transferred and processed outside the EU for billing purposes. We are using Freshbooks (https://freshbooks.com) as our invoicing service and this is how they will treat your personal data: https://www.freshbooks.com/policies/privacy.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. Also, these sites or services, including their content and links, may always be changed. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that websites' own terms and policies.
Your acceptance of these terms
City Network International AB
Borgmästaregatan 18 SE-37134
This document was last updated on October 5, 2020